For standard shipping, you should receive your order within 7-10 business days. Please note, we ask that you allow up to 14 days for your package to be delivered before contacting us to open a lost box claim. For Faster or Fastest shipping, our Expedited shipping rates vary based on weight, mailing address, desired delivery date. Please note, while most packages do arrive within 1-2 business days of the estimated 'faster/fastest' delivery date, we do not guarantee delivery on the estimated date shown during checkout.

Our hours of operations have recently changed. In order to better support the needs of our customers, we will now be available for phone support from 8am to 4:30pm, Month -Friday. Please note that our Chat support is available on the weekends from 8am to 5:00pm.

As soon as you place your order, we begin processing it. Therefore, we are unable to change or cancel orders. Please visit the returns page if you wish to submit a return authorization once your order has been received. The terms and conditions for returns will apply.

Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused, and our customer service team is here to help make things right. Please contact our customer service team via phone or our contact us page , so that they can work to get you your goods as soon as possible.